Shipping & Returns

Shipping & Returns

Australian owned and operated, Boss Clinic.

Boss FREE Shipping Policy

Boss Clinic deliver products Australia wide using Australia Post. Shipping times are estimated at between 7-10 business days depending on your location within Australia.

Please contact the team at Boss Clinic for International Shipping costs and delivery times.

Boss Customer Service Policy

Boss Clinic is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 7-10 business days in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item a backorder or a full refund.

Boss Refund Policy

Please choose carefully. We do not give refunds if you simply change your mind or make a wrong decision. You can choose between an exchange or credit where goods are faulty have been wrongly described or are different to the product illustrated on the website. See our FREE return policy for all returns.

Boss FREE Return Policy

Ship your returned products only back with our FREE return service. Return through your local Australia Post, postage paid by receiver Boss Clinic, Addressed to Boss Clinic PO BOX 903 Subiaco, Western Australia 6904.

MAKE AN APPOINTMENT TODAY 100% of people who visit our clinic in Perth leave with a comprehensive understanding of hair regrowth treatments and products to suit their individual needs as well as tailored to their budget. If you want the lifestyle of confidence in your appearance, please contact our friendly team of consultants and Trichologists at Boss Clinic to schedule a FREE initial consultation. Our staff are more than happy to discuss your treatment options with you and answer any questions you may have.


Debra Best is both Nationally and Internationally recognised in the hair loss and anti-ageing industry. With a background in Medical Science, coupled with decades of hands on experience, Debra is at the forefront in developing the latest cosmetic and medical treatment technology.

Debra is now exclusively practicing and consulting at Boss Clinic.

Debra first trained in the hair loss industry thirty years ago, and has worked alongside many leading surgeons, cosmetic physicians, pharmacists and professors in Australia, New Zealand, Hong Kong and the united states.

Over her career, Debra has worked with the top 3 market leading companies in Australia. In 1999 Debra was instrumental in designing and manufacturing the first laser devices, and in rolling out the first laser treatment studios in Australia.

As a regular delegate to national and international conferences, Debra is always well versed with in the latest developments in the hair and cosmetic medicine field, and incorporates these into her practice